LiquidWeb Review (2017) – Pros & Cons of LiquidWeb.com

liquidweb reviews

Liquidweb is a premium-tier hosting provider that focuses on enterprise-level web hosting services. They have a wide range of virtual private server (VPS), dedicated and managed WordPress packages, however, their product offerings lack shared hosting packages, precisely because Liquidweb is aimed at big businesses that require a robust, fail-safe web hosting service.

LiquidWeb Company Overview

The company was founded in 1997 and has seen an impressive growth, today owning 5 datacenters (3 in Michigan, 1 in Arizona and 1 in Amsterdam). Their network is built for supreme performance with central focus on redundancy. Their aptly named Sonar Monitoring™ Team and Heroic Support® Team are a group of well-trained experts always ready to help and any issues that may arise.

LiquidWeb Plans & Pricing

Shared hosting plans are no longer part of Liquidweb’s hosting solutions, instead they offer premium-tier hosting services for businesses that can afford to pay premium prices for sharp performance.

Dedicated hosting

Liquidweb’s dedicated hosting packages come in a variety of configurations that include Single Processor Intel Xeon E3 and E5 servers with up to 6 cores for prices ranging between $199 and $429/month, and Dual Processor Intel Xeon E3 and E5 servers with up to 24 cores for prices ranging between $389 and $859/month.

The dedicated server base configuration includes 16 GB RAM, 2x 250 SSD primary drive, 1 TB SATA secondary drive, 5 TB outbound traffic and free standard DDoS protection.

You can change the configuration of each plan and choose the degree of management you need (fully managed vs self-managed), the OS (Windows or Linux), type of control panel (cPanel or Plesk Onyx), and select from several add-ons like advanced DDoS protection, Guardian Data Protection, etc.

All dedicated server plans include business-grade SSDs, fourth-generation RAM, CloudFlare CDN, built-in backups, ServerSecure, and standard DDoS attack protection.

Storm VPS hosting

Managed VPS hosting plans at Liquidweb come with the power of a dedicated server and the flexibility of cloud hosting.

The entry-level managed VPS server includes 2 GB RAM, 1 core processor, 40 GB SSD disk space, and 5 TB transfer for $59/month. Their high-end managed VPS plan includes 8 GB RAM, 4 core processor, 300 GB SSD disk space, 5 TB transfer and Linux or Windows hosting for $219/month.

Larger plans are available with up to 20 cores, 1.6 TB SSD disk space, up 256 GB RAM, and choice of Linux or Windows OS.

VPS plans are instantly provisioned, they include CloudFlare CDN, enhanced security, DDoS protection, built-in backup, Plesk or cPanel/WHM available, free Storm Firewall, API access, real-time monitoring. Liquidweb allows daily billing, so you pay only for what you’re using during a month, which can come in handy if you ever decide to cancel your account mid-month.

LIquidweb enlisted an independent third-party cloud analytics firm, Cloud Spectator, to test the performance of their cloud products in comparison with those of Rackspace, Amazon and Digital Ocean revealing that Liquidweb’s server performance is up to 200% better than the competition.

Managed WordPress hosting

Depending on whether you want to manage your WordPress sites from Liquidweb’s new WordPress Dashboard or you want cPanel, you can select from different plans.

Managed WordPress Dashboard plans start at $119/month for the Personal plan that builds on Liquidweb’s Storm VPS plans, and includes hosting for up to 10 sites, iThemes Sync Pro for 10 sites, one-click staging, automatic backups, one-click backup restores, free SSL included. The other two plans, the Professional plan ($189/month) and the Agency plan ($289/month) include the same features as the Personal plan, except they offer hosting for 20 and 40 sites, respectively.

Managed WordPress plans with cPanel start at $89/month with 2 GB RAM, 100 GB SSD, 5 TB outbound and free inbound traffic. The highest tier managed WordPress plan is a Storm dedicated plan that includes 440 GB SSD storage, 5 TB outbound and free inbound traffic for the monthly rate of $399.

These plans are optimized for speed, include automatic core updates, automatic backups, free migrations, WP-CLI/SSH access (with cPanel), SSL certificates and hardened security.

Cloud Dedicated hosting

Liquidweb’s Storm Dedicated Servers feature dedicated hardware with powerful cloud features. Plans in this category include CloudFlare CDN, built-in backups, advanced security and DDoS protection. You can choose Windows servers or Linux servers.

Prices for cloud dedicated servers start at $159/month for single-processor Intel Xeon E3-1271 v3, 4 cores, 8 GB RAM, 250 GB SSD, RAID 1, 5 TB outbound traffic and free inbound traffic. You can customize plans by choosing the CPU, speed, cores, RAM, storage, operating system, bandwidth and number of IPs you want.

Those looking for custom-built solutions can get multi-server hosting solutions architected for them that are fully supported and backed with a 100% hosting and power uptime SLA.

LiquidWeb Features & Value

Liquidweb’s performance-driven attitude towards hosting translates into the features offered with their plans. Here’s a summary of the features you can expect to get with Liquidweb’s hosting solutions:

  • CloudFlare CDN for enhanced speed and security;
  • 100% Network and Power uptime guarantee;
  • SSD RAID 1 Primary drives;
  • Server Hardening via Server Secure;
  • Windows and Linux servers;
  • Free local backups;
  • DDoS attack protection;
  • PCI Compliance and HIPAA compliance support;
  • Daily billing for VPS cloud plans;
  • Free Storm Firewall;
  • Free incoming bandwidth;
  • cPanel/WHM and Plesk Onyx;
  • 200% faster servers;
  • SSL certificates;
  • Best effort support.

LiquidWeb Customer Support

Liquidweb offers three levels of Heroic support – phone, live chat and email. They guarantee a 59 second initial response time via phone and live chat, and a 30 minute initial helpdesk response time. A team of 400 experts at each data center – many of them Red Hat certified engineers – are there 24/7 to help you out.

Liquidweb also offers Best Effort Support, which means that they will do everything in their power to solve your problems even if that means going beyond what’s traditionally covered by their managed support.

Their 100% uptime SLA also guarantees to compensate you with hosting credit 10x the down time amount.

LiquidWeb Pros & Cons

Here are the high points and low points of Liquidweb:

Pros of LiquidWeb

  • Windows and Linux hosting;
  • VPS plans with daily billing;
  • 100% Network and Power guarantee;
  • HIPAA and PCI compliance support;
  • High-performance server configurations;
  • Amazing support.

Cons of LiquidWeb

  • Relatively expensive;
  • No shared hosting plans.

Conclusion

Liquidweb is a business-first hosting that doesn’t cover the needs of individual users, and focuses on building solutions for mission-critical websites and applications. They are one of the most elite enterprise-level hosts offering powerful hosting solutions for businesses that need premium dedicated, VPS or cloud hosting services.

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