NameCheap Review (2017) – Pros & Cons of NameCheap.com

namecheap reviews

Domain registration is at the core of Namecheap’s services, and despite most people knowing them as the popular ICANN accredited domain registrar, they also provide quite the selection of web hosting services including VPS, dedicated, reseller and shared hosting. Namecheap stays true to its name, offering well-rounded hosting plans that don’t require you to break the bank.

NameCheap Company Overview

The company is based in Los Angeles, USA, and it was founded in 2000 by Richard Kirkendall, who to this day, remains the CEO of the company. With server locations in the United States and the United Kingdom, the company has over 2 million customers.

NameCheap Plans & Pricing

Despite not being known first and foremost as a web hosting company, Namecheap has plenty of hosting packages for each hosting type they offer. The initial discount offered for plans coupled with the rich features lined up in each plan, makes Namecheap a worthy competitor of many industry-leading hosting providers.

Shared hosting plans (price range: $9.88-$215.78 per year)

Most hosting providers allow monthly billing with all their plans, however, with their shared hosting plans, Namecheap requires that you commit for a year. Considering the advantageous pricing, this is hardly a problem.

You have the option to choose from three standard shared hosting plans and one premium plan. The Value and Professional shared hosting plans come with limited SSD accelerated disk space (20 GB and 50 GB, respectively), hosting for up to 3 or 10 websites (Professional plan), unlimited transfer and a free .website domain. These plans are suitable if you only have a couple of websites to host.

The Ultimate plan allows you to host up to 50 websites, unlimited SSD-accelerated disk space, unlimited bandwidth, and a free .website domain.

The Business SSD plan includes 20 GB pure SSD disk space, unlimited bandwidth, hosting for unlimited websites, PCI compliant servers, priority support, and extra features such as CloudFlare Railgun, eAccelerator, xCache, as well as priority support.

VPS hosting plans (price range: $19.95-$69.95/month)

If monthly billing wasn’t allowed on shared hosting plans, with VPS hosting plans you can choose to be billed monthly, every 3 or 6 months, or yearly. The longer the commitment period, the more discount you get. Therefore, with the 1 year commitment plan you can end up paying $16.95/month for the starter VPS plan.

You have the choice to select from 4 VPS plans that feature Xen virtualization platform and are available with up to 3 GB (+3 GB burst), 2 CPU cores, 100 GB HDD (SAS RAID 10) storage, 750 GB bandwidth, up to 2 dedicated IPs. Namecheap offers 3 types of management for VPS plans – self-managed, managed and fully managed. Root access is provided with self-managed and managed plans, while fully managed plans grant you reseller-access level only.

Dedicated servers (price range: $58.88/mo-$379.88/mo)

Namecheap offers two categories of dedicated severs – single CPU, multiple cores (Intel Xeon E3) and multiple CPUs, multiple cores (Intel Xeon E5) servers undertaking a 100% uptime guarantee.

In the single CPU, multiple cores category, you can get up to 16 GB DD3 RAM, 2 x 120 GB SSD, 100 TB bandwidth for $149.88/month. The multiple CPU, multiple cores category sports up to 64 GB DD3 RAM, 4 x 240 SSD HW RAID 10 drive, 100 TB bandwidth for $379.88/month.

Here too, you have the option to choose between self-managed, managed ($30/mo) and fully-managed servers ($75/mo). Root access is only available with self-managed and managed servers, fully managed servers have Super User (reseller level) access.

Reseller hosting plans (price range: 16.95/mo-46.95/mo)

Customers are presented with a choice of 4 reseller plans that include free cPanel/WHM, unlimited GB bandwidth with Reseller 3 and 4 accounts, up to 300 GB disk space, and unlimited resold accounts with the Reseller 4 account. Unlimited MySQL databases, unlimited PostgreSQL databases, and support for PHP MyAdmin and PHP PgAdmin, as well as support for a multitude of programming languages (e.g. Ruby on Rails, Javascript, Perl, PHP 5.2-5.6, 7.0, etc.) and scripts (Softaculous, CMSs, site builders, e-commerce, ect.) are all included.

NameCheap Features & Value

Namecheap’s hosting packages come with several novel features apart from the standard features that you may find in the hosting packages of other hosting providers:

  • Choice of datacenters (UK vs US) with shared and reseller plans;
  • 100% Uptime SLA – should your site’s uptime be less than 100%, their Service Level Agreement states that you’ll be eligible for hosting credits;
  • Accelerated SSD Technology – frequently accessed files are cached on SSD storage;
  • One-click installs via Softaculous;
  • cPanel control panel;
  • WHMCS billing system with higher tier plans;
  • Daily backups with shared hosting plans (Business plan backs up twice daily);
  • xCache and eAcccelerator for dynamic caching with Business SSD plan;
  • PCI compliant Business SSD servers;
  • CloudFlare integration.

Thanks to the introductory pricing, which makes it possible to sign up for a hosting package costing only $9.88/year, it’s safe to say that it’s incredible value. However, make sure to check renewal prices as the introductory pricing is for one year only.

NameCheap Customer Support

Customer support is available via ticketing system and live chat. Phone support is unfortunately not available, which may not fare well with some customers. Those who don’t back away from a little self-study, will find Namecheap’s knowledge base very useful.

It’s difficult to do a comprehensive assessment of a web hosting company’s support since there are always both satisfied and unsatisfied customers. That being said, Namecheap’s customer support is available 24 hours a day, and average response times for ticketing support is within 3 to 4 hours.

NameCheap Pros & Cons

Namecheap’s services come with many advantages and very few disadvantages, here’s our take on what’s best and not so good about Namecheap:

Pros of NameCheap

  • Variety of web hosting services: customers are presented with multiple hosting packages packed with features that take into account the reliability, security, and usability needs of the customer;
  • Amazing uptime guarantee: 100% uptime guarantees should be taken with a grain of salt, however, Namecheap’s hosting services have the reputation of being reliable;
  • Wide range of services and great upsells (e.g. SSL pricing);
  • High performing servers – the all-SSD approach leads to improved page loads and performance;
  • Very low introductory rates.

Cons of NameCheap

  • Short money-back guarantee: Namecheap falls behind the industry standard money-back guarantee period, providing only a 14-day money-back guarantee, which may not be sufficient to truly test their services;
  • No cloud hosting packages: It looks like Namecheap hasn’t followed the trend that most web hosting providers have, and cloud hosting is absent from their services.

Conclusion

Namecheap has a solid reputation as a domain name registrar, and the same can be said about their web hosting department as well. The features lined up with some of the plans (full SSD, xCache, Cloudflare Railgun, etc.), their performant servers, multiple hosting packages and server locations both in Europe and in the United States mean that Namecheap can be a hosting provider suitable for a wide range of customers.

 

Leave a Reply