Register.com are best known for their domain registration services completed by ancillary services like email hosting, web design or online marketing tools. They also provide shared web hosting solutions with a choice of Linux or Windows hosting, an option which is not customarily offered by mainstream hosting companies.
Register Company Overview
Register.com has had a presence of over 15 years in the industry, and it’s a company that operates under the umbrella of Web.com since 2010, when Web.com purchased them. With over 2 million domains under their management and 50 products and tools, Register.com is a company whose products and services appeal to small online businesses in particular.
In this review, we’ll focus on analyzing Register.com’s services from a web hosting standpoint, highlighting the hosting plans, features, and pros & cons of this multi-service company.
Register Plans & Pricing
Shared hosting plans tailor-made for small and mid-sized businesses are offered by most hosting providers, however, Register.com’s novelty lies in the fact that they offer both Linux and Windows-based shared hosting via three hosting tiers: Essential, Professional, and Premium.
Based on a 12-month commitment period, the Essential plan costs $5.95/mo (with 300 GB disk space, unlimited data transfer, 1 free domain, 10 email accounts, 20 GB email storage), the Professional plan costs $7.95/mo (with 500 GB disk space, unlimited data transfer, 1 free domain, 25 email accounts, 50 GB email storage), while the Premium plan costs $9.95/mo (with unlimited disk space, unlimited data transfer and 1 free domain, 25 email accounts, 50 GB email storage).
Register Features & Value
Register.com’s hosting plans come with the following hosting features:
- Unlimited data transfer and free domain included with all plans;
- Email features include virus and spam protection, email forwarding, autoresponder, SMTP & POP3 Webmail;
- Custom control panel (with logfile access, file manager, backup and restore, website statistics tool, etc.) and custom site builder tool;
- Website development features include support for multiple programming languages and frameworks such as Ruby on Rails, PHP5, Python, ASP, ASP.NET 2.0 and 4.0, JSP, etc.;
- Application and database features include: audio/video streaming, Windows media streaming, support for MySQL database (unlimited allowed on Premium plan), MS Access, phpMyAdmin, Cron Jobs, etc.
All in all, Register.com’s shared hosting plans come with the standard features offered by most shared hosting providers, but may seem like a watered-down version compared to the offerings by big name hosting providers. Also, certain services (e.g. online marketing tools, eCommerce functionality) are not included with these plans and are only available for an extra fee.
Their site builder tool is easy to use and the templates included help you achieve stylish and modern looking websites. You can implement contact forms, add social media links and images to create a fancy business or personal website.
Register Customer Support
Register.com offers 24/7 phone support and email support with a response time within 24-48 hours. Customer support has a quick response time via phone, so if you’re looking for quick problem-solving, try contacting them via phone support. They provide no live chat support, which may be problematic for those who are accustomed to this type of support channel.
The company’s website also features a small resource center where you can find FAQs, tours, tips, and tutorials for beginners.
If you’re curious about Register.com’s money-back guarantee, you need to do some searching, because this information is not readily available on their site, but you’ll eventually find that they offer the standard 30-day money-back guarantee. Both InMotion Hosting’s 90-day money-back guarantee and HostGator’s 45-day money-back guarantee blows it out of the water.
Register Pros & Cons
To sum it all up, here’s the good and the bad about Register.com:
Pros of Register.com
- Solid uptime: com may lack some of the bells and whistles featured by other hosting providers, but they do sport a solid uptime performance, offering a stable and reliable hosting service;
- Support for several programming languages, including more exotic ones like Ruby on Rails and Windows specific frameworks;
- Both Windows and Linux-based hosting is available – even though hosting providers such as InterServer do offer a choice between Windows and Linux-based hosting, they only do so with higher tier hosting packages such as VPS or dedicated hosting;
Cons of Register.com
- No upgrade possibility to other type of hosting: since Register.com doesn’t offer VPS or dedicated hosting, you’ll be forced to migrate should your site need the capabilities offered by VPS or dedicated servers.
- Lack of freebies: except for the free domain name, Register.com’s web hosting packages don’t include marketing freebies, one-click installs and they don’t come with as many features as hosting plans found elsewhere;
- More expensive than the competition: HostGator’s shared Windows hosting plans start at $4.95/mo and include unmetered disk space, unmetered bandwidth and shared SSL certificate, Plesk control panel, and additional unlimited features like unlimited MySQL, Microsoft SQL, and Access Databases, as well as one-click installs of popular scripts. Register.com’s comparable plan is the Premium plan, which costs $9.95/month.
By comparing Register.com’s plans with the plans of other shared hosting providers, it becomes obvious that web hosting is simply an extension service offered alongside domain registration, which is the primary focus of their business; therefore, they haven’t invested as much in their hosting plans as opposed to companies whose bread and butter is web hosting.
Register.com doesn’t offer the best shared hosting deal around and since you’re stuck with their shared hosting plans in the event that your site outgrows the capabilities of shared hosting, you’re probably better off signing up with a company which gives your website the option to grow. The features that make up their plans don’t account for the higher price tag; however, their Windows and Linux-based hosting do come with good uptime guarantees (and good customer support), which may be a good enough reason for some customers to stick to their hosting services, especially if they have a domain registered with them and they want to avoid the hassle of not hosting their domain with the same company they have it registered with.